[H] Help Desk Support
Responsive technical support from experienced IT professionals who understand your business.
- 15-minute average response time
- Remote and on-site support options
- Dedicated support team
- Ticket tracking and reporting
- User training and documentation
- Hardware and software troubleshooting
[M] Monitoring and Management
Proactive monitoring that catches issues before they impact your business.
- 24/7 system monitoring
- Performance optimization
- Patch management
- Asset tracking
- Automated maintenance
- Uptime reporting
[S] Security Services
Multi-layered security protecting your business from modern threats.
- Endpoint protection
- Email security and filtering
- Firewall management
- Security awareness training
- Vulnerability assessments
- Incident response
[C] Cloud Services
Strategic cloud adoption and management for modern businesses.
- Microsoft 365 management
- Azure and AWS services
- Cloud migration planning
- Hybrid cloud solutions
- Cost optimization
- Cloud security
[B] Backup and Recovery
Bulletproof data protection ensuring business continuity.
- Automated backups to fit your Recovery Time Objectives (RTO)
- Offsite and cloud backup
- Disaster recovery planning
- Regular recovery testing
- Rapid restoration
- Compliance documentation
[V] vCIO Services
Strategic technology leadership aligned with your business goals.
- Technology roadmapping
- Budget planning
- Vendor management
- Quarterly business reviews
- Project planning
- AI readiness assessment
